Websites urged to honour deals after price glitch

Businesses have been urged to honour as many online deals as they can following a pricing glitch, after Coles Online suffered a consumer backlash for cancelling orders that mistakenly priced cases of beer at just $15 each.

Customers have responded to Coles on Twitter and Facebook, with hundreds even joining a dedicated page and using the hashtag "#occupycoles".

Customers have attacked the company over social media, with 700 even "liking" a dedicated page to the error. Appliances Online chief executive John Winning has written an entire blog post on the incident, saying it was a missed opportunity.

Click here to read the full story.

TimeBase's Competition and Consumer Point-in-Time Service allows subscribers to view complete histories of legislative provisions, compare changes over time, and search for relevant content at any date. Contact TimeBase for a free trial.